Hidden Pages

Troubleshooting Package

A 30 minute coaching session with Australia’s leading email productivity expert

A quick review of your e-mail practices to identify points of blockage or frustration. We then provide advice to fine-tune what you're already doing, tailored to suit your situation and objectives.   

  • change defaults for productive orientation
  • use the 4D Methodology to keep your inbox empty in future
  • set up Quick Steps and 4D Toolbar to short cut processes
  • organise your email folders

Your coaching package includes:

Option 1: Essentials package - $97

  • Coaching session as outline above plus
  • 3 step guide to review after the coaching session
  • PDF copy of one-page overview of the 4D Methodology for keeping your inbox empty
  • On-line eCoaching option available so location is not an issue

Option 2: Deluxe package - $147

  • As for option 1 above plus
  • improve your current default email settings
  • create drafts/templates to save heaps of time when sending email
  • one page Email Mastery 10 Point Checklist with links to ‘how to’ steps
  • bonus 15 minute on-line coaching session to help you stay on track with an empty inbox in the New Year


BOOK NOW! Simply click button below to book a suitable time for your coaching session

 Once you book your time, we'll contact you to confirm the time and check which package you'd like.


“Thanks Steuart, I am finding the whole process fantastic and it is certainly helping me day to day!” Mrs Sam Moyle | GPA - South Gippsland | Support Services Manager


Here are some frequently asked questions about our coaching packages. These on-line coaching packages use the GoToMeeting desktop sharing software – an extremely simple but extraordinarily powerful way to connect on-line.

How do we connect?
In the days before your session we send you a link to the GoToMeeting software (which can be easily added it to your Outlook calendar). At the scheduled time simply click the link and the software application is auto-installed. It takes just a minute or two, so be patient. 

Do I need a headset?
If you have a headset, that’s great. If not, we will ring you when we see you come online. No other equipment is required and you don’t have to make any computer or network changes. 

What’s the quality like?
Sound quality is excellent. Desktop sharing sessions are consistently reliable – not like many VOIP telephone services where calls drop out regularly. Click here for more FAQs about the GoToMeeting software

How do I pay?

We request payment in advance for our one-on-one coaching packages. After you book your timeslot we send you an invoice that you can pay using EFT, VISA, Mastercard or PayPal. 

What if I have to cancel a session?
We understand that things can change for you at short notice. Just let us know as soon as you can and we’ll negotiate another suitable date and time.

If you have any other questions, just contact us