Hidden Pages

Email Mastery

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This page contains links to download the various resources from the Email Mastery workshop.
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Email Mastery 10 Point Checklist

Click here or on image at left to get your copy of the 10 Point Checklist

Use this checklist to ensure you implement each of the 10 key strategies and actions that will empower you to better manage email and maximize your eProductivity.

The checklist includes 14 links to 'how to' tips, one page cheat sheets and greater depth of details.

Everything you need to know about managing email more effectively is summarised on this one page checklist.

Appendice #1: Special Report - The 7 Critical Impacts of Information & Email Overload

Click on image at right to get your copy of the Special Report

Listen to interview on this topic

You can also listen to New Zealand's Time Management 'Queen' Robyn Pearce interview Australia's leading Email Strategist and Productivity Expert Steuart Snooks on his research into the impacts of email and information overload in the modern age (48 mins) - see bottom of webpage here and click to play.

Appendice #2: The 4D Methodology

Click on image below to download a copy of the handy tip sheet which shows the 4Ds that allow you to handle each email only once.

Appendice #3: Understanding Communication Styles

Click on image below to download a copy of the ready reference sheet explaining how to adapt the wording of your email to build greater rapport and response from each of the different communication and personality styles of your recipients.

Appendice #4: When and When NOT to Email Chart

Click on image below to download a copy of this chart of when to use email and when to use some other tool of communication

Appendice #5: Media Richness Model

Click on image below to download a copy of this model showing some of the various tools of communciation and the matrix of the richness of their message, how long they take to communicate your message and their potential for misunderstanding.

Appendice #6: What is Your Desired Outcome

This one pager shows the 4 desired outcomes for any outgoing email. These can be pre-written and saved in you Drafts folder for quick n' easy use whenever yu send a new email. Click on image below to download a copy of this cheat sheet for yourself.

Appendix #7: Effective Subject Lines

Click on image below to download a copy of this useful guide to writing effective email subject lines

Appendice #8: Inverted Pyramid Structure

Click on image below to download a copy of this useful guide to using the Inverted Pyramid Structure to write emails that get attention, engage interest and make it easy for yoru recipient to take the action you have requested.

Appendice #9: Email vs IM vs Phone

Click on image below to download a copy