Hidden Pages

Updated eMastery Model

Here's the latest version of my eMastery Model.

It lists the common symptoms at each level of the model (on left hand side) and then the programs which help you move up the levels (on right hand side).

So, what level are you at right now?

And what level would you like to be?

If you'd like to take steps to get email under control, for yourself and/or for your team, why not reach out to discuss options for a solution that best suits your situation, timeframe and budget - I'd love to have a chat with you.

All the best,



CEO answers "How do you stay sane with little to no free time"?

When asked “How do you stay sane with little to no free time?” Eric Rea, CEO of Podium says;  

  • Start your day early
  • Enjoy who you work with and have fun
  • Schedule in time to relax
  • Get the inbox to zero by the end of every day

I was glad to see that that Eric listed the first 3 of the 5 Golden Rules of Best Practice Email Management that I teach in all my presentations . . .

  1. Only check email at specific times
  2. Turn off new email notifications on your phone & computer 3
  3. Keep the Inbox Empty

How many of these do you achieve on a daily basis?

See the article at http://for.tn/2oGQuGg 


Email still as popular as ever, just shorter! 

Email response times have dropped from an average of 7 hours to just 47 minutes over the past 4 years!

Most users respond to 1 in 4 messages received (25%) but those receiving over 100 respond to just 5%. What this all means is that your subject line is more important than ever!

read more here - http://bit.ly/2okUDyK 


Be strategic about when you send email

Be strategic about when you send your email messages - send them in the morning.

According to a study of 500,000 emails by email tracking software provider Yesware, emails sent between 6 a.m. and 7 a.m. get the highest rates - about 45%. Fewer emails are sent during these time slots, lowering competition.

See more at http://bit.ly/2pPU6Tl 


Email Triage and the Pomodoro Technique

As discussed in all my eProductivity presentations, one of the best practices for mastering your email is to schedule specific times during the day to check the inbox.

That way you ‘single task’ your tasks and activities without email interruption and then ‘single task’ your email processing when you visit the inbox (rather than multi-tasking all these at the same time).

We also discuss the idea of using a timer to help you focus and have a quick look at the Pomodoro Technique. I believe you should have a closer look at this idea and I couldn’t say it any better than has already been said by Michael Einstein’s blog - you won’t regret taking a few minutes to read this!

An outline of the Pomodoro Technique and how it relates to managing your email effectively

However . . . 

The Pomodoro Technique advocates 25 minutes ‘on task’ and then a 5-minute ‘break’, as per image below.

I suggest this is a good way to start but you’ll soon find that 25 minutes is not enough. That’s because the brain only really kicks into gear after we’ve been focusing on a task for at least 15 minutes. That leaves only 10 minutes to make progress with the task and this is often not enough time.

So I suggest that once you get the Pomodoro habit going, build it up to what the latest research shows as the ideal amount of time for each – 52 minutes ‘on task’ and then a 17-minute ‘break’. It might be easier to schedule these into your calendar as 45 mins and 15 mins.

Why not try this technique over the next 2 or 3 weeks, see what difference it makes and then let me know about your progress?

All the best,

Steuart Snooks | 0413 830 772